Who is hostess and what should she be like?

30.05.24 11:58332

Hostess is an employee of leisure and entertainment establishment whose job it is to greet guests. They take them to specific place, sofa or table and resolve any other issues. Most often, attractive young girls act as hostesses, but sometimes guys can do it too. The salary consists of fixed rate and tips left by the clients of the entertainment establishment.

Hostesses work in restaurants, cafes and bars, hotels and motels. Very often, girls get jobs in nightclubs and strip bars, where they earn extra money as dancers or girls for consultations. This is a simple and well-paid job. But in order for it to bring in even more income, it is important for a girl to have several skills. We will tell you more.

Getting Guests

When guests come to a restaurant or nightclub, the first thing they see is the girl who greets them. And if she is welcoming and friendly, then they will have a pleasant good impression of this place. If the employee gives an unfriendly reception, then they may turn around and go to another establishment. Therefore, it is necessary to always greet clients with a smile, politely answer questions and comments, and also not enter into a discussion and not respond to provocations. Girls come across different clients, and some are very difficult to please. Therefore, it is important for the hostess to remain calm and cool.

Interaction with visitors

The hostess must have good communication skills, since she not only greets guests and communicates with them, but also communicates with the staff of the establishment - the bartender, waiters, security guard. If you need to be friendly with the visitors of the establishment, then diplomatically with other employees. Excessive friendship can lead to not the most pleasant consequences for the girl herself. During a rush, such “friends” may simply ignore the girl's requests. Therefore, it is necessary to behave strictly and at a distance with the team.

Organizer's skills

The hostess must be able to work in a mode of a large number of tasks, since during the evening she has to communicate with more than one group of visitors. It is necessary to keep each guest in focus, be able to correctly seat visitors, ensure that drinks and orders are brought on time, and dirty dishes are cleared away by waiters. And the girl resolves all issues in a good mood, without haste and with a smile on her face.

Confident PC user

confident PC user

Most leisure and entertainment establishments have automated accounting and management systems that all employees must be able to use. At the workplace, the girl will be taught the programs. But if you do not have basic PC skills, then mastering them will be much more difficult. At first, you will spend a long time figuring out the system, so guests will have to wait longer. This will sometimes lead to the emergence of not the most pleasant situations during the work shift.

Job responsibilities

The list of responsibilities depends on the specific institution and may vary. But the main ones include:

Meeting and greeting guests at the entrance;
Friendly communication and understanding of customer needs;
Escorting guests to their table or room;
Monitoring the number of available seats, determining the degree of occupancy of the establishment taking into account reserved tables or hotel rooms;
Responding to guests' requests in a timely manner;
Monitoring and adjusting the work of the staff if necessary;
Assisting other employees of the establishment in performing specific tasks.

If you are interested in this job and you have all of the above skills, then you can confidently respond to such vacancies. Be sure to indicate your strengths in your resume. If you have previously worked in the service sector, this will be a big advantage.

Tags: jobs for girls